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Features

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Care Enterprise is packed with features to simplify your business - from referral to discharge. Listed below are some of the popular features.

Extensive Forms Library: Care Enterprise includes an extensive collection of proven electronic forms to facilitate data collection from Referral to Discharge. Included in the forms library is a complete bio-psychosocial/assessment, several formats of treatment/individual plans, medication management forms and more. These forms incorporate the "best practices" of other organizations and facilitate rapid implementation of the software. Please click here for a list of frequently used forms.

Electronic Client Chart: Electronic Client Chart: Our unique electronic client chart provides a single window to review and access all administrative, clinical and financial client information. Information is organized hierarchically to present data collected under each treatment episode or an entire episode of care.

Security: Care Enterprise provides three layers of security to ensure information is accessed on a “need to know” basis. Our unique ‘Security Policy’ feature automatically assigns rights to an individual’s records at the time of data entry. There is also a log to monitor access to client records.

Claims Processing/Accounts Receivable: An easy to use wizard facilitates submission of claims in HCFA 1500, UB 92, X12 837 and other state specific formats. Once claims are submitted, users can record receipts, write-offs and denials through a payer or client ledger. Pre-defined accounts receivable reports are available for aged receivables by payer or client.

Scheduler: The Care Scheduler features a very familiar and easy to use interface for staff to manage their schedules. Popular scheduling features include the ability for users to set their individual work timings, keep track of no shows/cancellations, search and find openings, print fee tickets/billing forms and check for credentialing and authorization information at the time of scheduling new appointments. Click here for additional information on the scheduler.

Medical Records Management/Barcodes: Our medical records module integrates with barcode scanners to provide a fast and accurate way to Check IN/OUT client charts. You do not have to wonder where a client chart is any longer!

Integration with Signature Pad: Care Enterprise integrates with signature pads to facilitate capture of client signatures for consent forms, treatment plans and more. Provides can use the “signature verification” capability to authenticate staff having access to client data. This provides a more secure access control than traditional passwords.

Reporting and Analysis: Reporting and analysis functionality of Care Enterprise is provided through Crystal Reports – the world’s most popular report writer. We include over 100 different reports with the software. Reports that help you analyze client demographics, staff productivity, scheduling, claims history, unbilled claims, claims waiting for authorizations, accounts receivables, revenue statements, receipts history and more.

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Technology

Care Enterprise is available in either Web or Client/Server technology. For customers choosing the Web Technology, the following options are available to purchase the software:

ASP Model: In the ASP solution, you are using the software from our data center. While each customer has a separate database, you are sharing resources with others customers. You will not have direct access to the database. The advantage of the ASP solution is that all services are managed. You pay a annual subscription cost based on the number of users required. This is a great solution for companies with 1-20 users.

In-House: In this solution you decide to purchase and manage the necessary software and servers in-house. You have greater control over the operating environment and have direct access to the application and database. If you have the in house resources and have more than 20 users, this would be our recommended option.

Dedicated Hosting: Here you are assigned a dedicated server in our data center. You are purchasing the Web Care Software, SQL Server RDBMS and other necessary software. You can accesses the server through terminal services and create custom reports using Crystal Reports (to be purchased separately). CSI consultants will help you with hardware/bandwidth sizing based on the number of users and level of use in your organization. You can use the dedicated server to host other software applications for your organization. This option is ideal for companies with over 20 users and interested in outsourcing their infrastructure.

Implementation

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The goal of every CSI implementation is to expertly transform our product into the customer's solution.

CSI follows a proven implementation process that delivers return on investment quickly and effectively. Successful implementation is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance.

Following is a guide to our implementation process.

Discovery: The discovery process should begin even before you start looking for a software vendor. The goal of the discovery process is to identify your organizations needs, wishes, resources and timelines. Identifying a project leader and an implementation committee at this time also ensures a smooth transition from selection to implementation.

Project Initiation and Install: CSI convenes kickoff meetings, install the Care Enterprise, provides product/process overview and in co-ordination with the implementation committee creates an implementation plan and schedule.

Application Configuration: CSI thoroughly orients the implementation committee in how to use and configure Care Enterprise. Then, in a series of "configuration workshops," we work closely with the committee to determine data definitions, workflow procedures, business rules, accounting integration, and other factors that impact configuration requirements.

Business Analysis:  The goal of the business analysis process is to review current business processes, identify process improvements and integrate processes with Care Enterprise. This is accomplished in co-ordination with the implementation committee. The CSI Project Manager works with our development team to address any gaps or changes initiated by the process. The implementation committee is kept updated on the progress through periodic project plan meetings and updates.

Data Migration: Depending upon the quality of historical data and the  desired approach, legacy data is typically moved from source locations to target locations in Care Enterprise via exacting migration scripts. CSI ensures that your data is loaded correctly into the Care Enterprise and reviews data for conversion accuracy.

Training & Education: CSI believes in a "train the trainer" philosophy to ensure a smooth knowledge transfer and help clients be self sufficient in use and maximization of Care Enterprise. System administration and end user courses are tailored precisely to the enterprise as well as individual users within the organization. We believe it's critical to include not just "keystroke" training (how to perform tasks), but functional training (the why behind the keystrokes). Illuminating the ways in which functions dovetail across the enterprise helps users understand the bigger picture surrounding job performance. 

System Roll-Out: CSI creates the production database, verifies that all necessary client infrastructure is in place, and ensures that all new users are properly profiled to access the system.

Production Cut-Over: Care Enterprise goes live, bridging any legacy systems, if required. A project wind down check list is used to review the project deliverables promised and the what was delivered.