The Core Cx360 Platform
Empower Your Organization With One Robust EHR Platform
The Core Solutions Cx360 EHR Software Platform is the most advanced and intuitive behavioral health and IDD solution today that modernizes your approach to empowering better care.
Workflows are available based on the modules a customer is using. Only see the workflows relevant for your care type.
Develop pre-set workflows that will guide your staff through any process you establish, whether you are a mental health, substance use, or IDD provider. Tasks no longer slip through the cracks.
Choose from a wide variety of editable forms to power-up your behavioral health and IDD workflows.
Zero in on individuals to provide extra support or survey larger populations based on a long list of possible criteria, then save most-used searches for quick reuse.
Constantly Updated Clients Risk Scores
Triage High-Risk Clients
Identify and prioritize individuals who are at higher risk with of-the-moment risk scores integrated and always available. Record therapy notes and define risk factors and configure rules for your behavioral health and IDD populations, including, for example:
- Past suicide attempts
- > or = 2 hospitalizations in 2 years
- Comorbidities
- Social determinants of health (SDoH) issues
Configure Your Setup
Choose from Core’s library of existing behavioral health and IDD workflows, modify them, or create your own workflows. In one workflow, identify any outstanding forms, provider assignments and tasks (including the client’s).
Automate and Ensure Consistency
Answer a few questions, add a new user, and they’re instantly automatically set up with an appropriate associated workflow and given a first to-do. When each action is complete, the next task opens automatically and is assigned. No complexity. Less room for error. All for the sake of consistency and efficiency within your behavioral health or IDD organization.
Look Broad and Dig Deep
Intuitive filters offer a holistic view of client populations and granular, step-by-step status, letting you know where staff is in any process from pending to in-progress to complete.
Set a schedule in just a few clicks by selecting provider name, location, type of appointment, and more.
Empower behavioral health and IDD providers to set their own schedules and define critical details like where they’ll be working or if they are free or busy.
Search providers and set appointments based on availability, type of visit, date, time block, and more.
Take the Complexity Out of Telehealth and Give Clients the Flexibility and Accessibility They Need
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Empower clinicians to set their own telehealth availability within the platform.
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Send custom invitations to clients and providers that make joining sessions easy.
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Make the most of appointment time with dual-function interfaces that allow providers to see and interact with clients while documenting in a single window.
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Automatic session time tracking and documentation makes billing easy and ensures compliance.
Easy One-On-One Communication
Communicate Internally Through One Hardworking Interface
Chat
Safely send text messages to practice members, boosting collaboration and information-sharing.
On-Time Notification
Collaborate with your internal team through Cx360’s in-platform on-time notifications function. Post messages, get responses, ask questions.
Access advanced tools and automation to ensure you get paid properly and efficiently.
Powerful billing rules and exception log functionality stops bad claims before they go out the door and automatically routes errors to the correct staff to expedite corrections.
Always know how well your revenue cycle is performing and where to target improvement efforts with extensive, easy-to-run dashboards and reports.
Simple, Secure Information Exchange
Easily enable clients to complete and sign required forms and surveys, communicate with their care team, review their clinical and demographic information, pay their bills, and do much more — all through a highly secure interface.
Reduced Clinician Burden
Improve communications with clients and their caregivers and strengthen engagement using self-service tools such as those for medication refills, assessments, and appointment scheduling, further reducing behavioral health and IDD staff burden while streamlining the data collection process.
Manage An Entire Family
A single login can provide access to all information for multiple family members receiving treatment. When children are of the legal age to take control of their medical record, they can easily restrict access to their information.
Compliant and Certified
Get peace of mind knowing our portal is compliant with the 21st Century Cures Act and has been certified by ONC (Office of the National Coordinator for Health Information Technology).
View information and use all the IDD and behavioral health tools you need to support current and new clients even when you're off-site.
When you're not connected to the internet, you can still access Cx360's mobile capabilities and complete any current or new client tasks. Once you're back online, the application automatically uploads and syncs information with the master file.
Continue to meet electronic visit verification (EVV) guidelines on the road with included functionality that complies with state-specific and federal EVV rules.
