We’re More Than an EHR and Focused on Creating Better Outcomes.

We help Behavioral Healthcare and Health & Human Services organizations use modern technology to increase efficiency and processes to better support patients and improve clinical care.

We’re More Than an EHR and Focused On Creating Better Outcomes

We’re More Than an EHR and Focused On Creating Better Outcomes.

We help Behavioral Healthcare and Health & Human Services organizations use modern technology to increase efficiency and processes to better support patients and improve clinical care.

Why We're Different

We Unlock Organizational Performance

Technology that truly helps practices do their work faster, with less effort and cost, is what behavioral healthcare needs. Core does it best, all in a single solution.

We empower behavioral healthcare & HHS organizations to be:

Remote-ready

With integrated telehealth, advanced care management functionality and interoperability that enables multiple providers, even those outside your system, to communicate within a single platform.

Patient Centric

With a robust, integrated patient portal that saves time for practices and creates loyalty, engagement, and ownership in the patient’s care process.

Highly Efficient

With an embedded workflow engine that guides clinicians in providing evidence-based care.

Value-based and Accountable

Helping practices conduct targeted costing and data capture, as well as provide access where and when you need it.

Personalized and Insightful

With AI clinical decision support, analytics, and insight that empower practitioners to deliver the right messages to the right patients at the right times.

Transparent and Interoperable

With integrated tools delivered seamlessly across the patient journey.

Remote-Ready

With integrated telehealth, advanced care management functionality and interoperability that enables multiple providers, even those outside your system, to communicate within a single platform.

Remote-Ready

Patient Centric

With a robust, integrated patient portal that saves time for practices and creates loyalty, engagement, and ownership in the patient’s care process.

Patient Centric

Highly Efficient

With an embedded workflow engine that guides clinicians in providing evidence-based care.

Highly Efficient

Value-Based and Accountable

Helping practices conduct targeted costing and capture, access, and leverage their data where and when it’s most valuable.

Value Based and Accountable

Personalized and Insightful

With AI clinical decision support, analytics, and insight that empower practitioners to deliver the right messages to the right patients at the right times.

Personalized and Insightful

Transparent and Interoperable

With integrated tools delivered seamlessly across the patient journey.

Transparent and Interoperable

See how Core can improve your practice’s operations.

Take a Tour of the Core Cx360 Platform →

By the Numbers

Invested in the Behavioral Health and Health & Human Services Community

1999

Founded

35K

Users

635K

Medications Tracked

400K+

Lives Helped

Core's Story and Future

How We Got Here

We began Core Solutions in 1999, focusing on a mission to improve outcomes for those affected by behavioral health, SUD, and IDD challenges through innovative technology. What initially started as billing software for small behavioral health practices quickly expanded in features and functionality from a passion to have a more significant impact on care. However, to truly improve clinical outcomes, we needed to do more to streamline operations and empower staff with the necessary tools to deliver high-quality care. Through this journey, we realized that many EHR systems are overly complex, expensive, or one-size-fits-all. Ultimately, they lack the depth and specificity behavioral health, SUD, and IDD organizations need to be successful. We set out to change that. 

This consumer demand and the evolving requirements of our growing customer base led to the introduction of clinical functionality into our systems. In 2003, Core launched its first Case Management solution, and in 2007, its first full-featured, web-based enterprise Electronic Health Record and Case Management solution. Between 2014-2018, Core went through significant growth, winning multiple enterprise customers. With the arrival of the COVID-19 pandemic, the demand for behavioral health services intensified, and we invested heavily in developing the next generation of behavioral health technology. Through listening and working closely with customers and clinicians, we utilized user-centered design principles and built a new generation EHR from the ground up…the Cx360 Platform.

A Brief History of Core

The Core Cx360 Platform

Our highly configurable solution enables organizations to be flexible and responsive to changing regulations and innovations in healthcare. Organizations and clinicians can also maintain fidelity to any evidence-based practice they implement using the workflow designer and process tracker. To lessen provider burden, we’ve expanded patient engagement and self-care tools by utilizing AI for predictive analytics and more sophisticated population health analysis. Cx360 is highly interoperable and promotes real-time integration and data sharing among behavioral health, care management organizations, medical providers, and other members of the Care Team, supporting care coordination across the continuum—a significant focus in healthcare today and tomorrow.

The Core Cx360 Platform

Where We're Going

Today, we enjoy one of the highest customer satisfaction rates in the behavioral healthcare EHR vendor space, and our groundbreaking version is setting new standards for care. As we continue to grow, we aim to further our expansion of CCBHC programs across states and will incorporate the latest quality measures as they develop. Cx360 will include increased use of AI, predictive analytics, and sentiment analysis, further improving operations and outcomes. Leading-edge enhancements to the Client/Patient Portal tied to better patient engagement and managing life plans collaboratively for I/DD clients are upcoming.

With over 20+ years of experience in developing SaaS-based EHR solutions, along with our deep and nationally recognized expertise in behavioral health, we are excited about our innovations and assisting our customers in providing the highest quality care to their patients.

The Future of Core

Our Core Values

Transforming behavioral health and human services is about more than mere efficiency. It’s about giving practices the ability to work smarter, evolve, and thrive in the volatile world of healthcare. To make it happen, we value:

Partnership

Your EHR experience is all about the partner you choose. We are partners in creating success for your practice because of our long-term shared purpose to improve care and collaborative approaches.

Innovation

Core’s solution is ever-evolving and advancing. We learn of emerging needs from our clients, as we stay at the forefront of changing laws and regulations around the U.S.

Empowerment

Whether your practice is enterprise-level, small, or mid-sized, we help you operate better day-to-day. We strive to empower you to take control of your time, energy, and ability to connect with your clients.

Get More on Core

Frequently Asked Questions

How does an EHR improve patient care?

An electronic health record is a repository of demographic, clinical, and care coordination activity for a particular patient. The EHR provides the central place that all clinicians and staff can access to enter and view the treatments and interventions provided to the patient. This central care coordination and data sharing functionality ensures that the patient receives the right care from the right staff at the right time leading to more successful outcomes.

What should I look for when selecting an EHR?

When selecting an EHR you should look for some specific functionalities that include:

  • Ease of use
  • Support for workflow tracking to ensure that tasks are routed to the correct staff so no patient falls through the cracks
  • Strong data sharing and care coordination capabilities
  • Integrated mobile and telehealth support with a portal for clients and their families/guardians
  • Integrated billing and revenue cycle management
  • Use of advanced analytics with real-time drill down dashboards
  • Built in edits preventing “bad” claims from being submitted
  • Integrated, real-time data analytics and the ability to communicate with the local health information exchange
How can a behavioral health EHR meet my specific needs?

Core Solutions provides EHR technology to the mental health, substance use, developmental disability, child and family services, and other human service organization markets. More specifically, Core provides powerful configuration and tailoring tools so that your specific needs are met be it a unique report, form, workflow, or more. We would be happy to speak with you to identify how our solutions can meet your specific needs. Please contact us here. 

How will my EHR prepare our organization for the future?

Core Solutions has built its scalable platform from the ground up with input from providers all along the way. The outcome is a solution that is built for the future incorporating the newest technology for interoperability, built-in revenue cycle management, advanced real-time analytics, and a workflow engine that enables your organization to build and track the necessary workflows to run your business. These functionalities provide the tools you need now and in the future. When you are ready to expand, the platform can scale with your organization. 

How long will it take to implement an EHR system?

A traditional EHR implementation takes between 12 and 18 months. With Core Solutions’ configurable platform and years of experience, we have decreased this time considerably and implementation can be completed for most organizations in four to nine months.

How can I get started?

Getting started is easy! Just contact us here and a Core Solutions staff member will reach out to review your needs and discuss how we can help achieve your goals and improve patient outcomes. 

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