Mobile Support for Confident, Compliant IDD Care
DSP Assist brings real-time visibility and oversight of direct support professionals (DSPs), designed by IDD and technology experts who understand the realities of care delivery. Working with Core Solutions' Cx360 Enterprise EHR, DSP Assist enables electronic visit verification (EVV), secure time tracking, documentation, service delivery, and controlled data access while meeting compliance requirements, protecting information, and ensuring work is completed when and where care is delivered.
Achieve Safe, Timely Medication Delivery
Medication administration records (MAR) are accessible at the point of care, allowing documentation to occur at the time medications are administered. Information flows from Enterprise, helping ensure accuracy and continuity across systems.
Capture Behavioral Data in Context
Behavioral events and incidents can be documented as they occur, aligned to staff action plans and care strategies defined in Enterprise. This helps ensure documentation is compliant and reflects lived experiences rather than delayed recollection.
Document Progress Toward Individual Outcomes
Progress toward individual goals can be captured during daily interactions, enabling more accurate and timely documentation. Organizations gain clearer insight into outcomes and alignment with person-centered plans.
Record Care as It Happens
Notes can be entered directly within the app during service delivery, regardless of internet connectivity, with notes syncing back to Enterprise to help ensure records accurately reflect real-time care.
Work Across Assigned Individuals During a Shift
Once clocked in, DSPs can view and navigate between assigned individuals within the app, accessing client-specific tools and documentation as needed. This supports efficient workflows while maintaining appropriate access controls tied to service delivery.
Electronic Visit Verification
Time and location are captured during service delivery to meet EVV requirements. This helps organizations confirm services rendered while improving billing accuracy, reimbursement, and regulatory alignment.
Privacy & PHI Protection
Client information becomes accessible only after staff clock in at the appropriate service location. This approach helps reduce unnecessary exposure to protected health information (PHI) and meets organizational privacy standards.
Offline Capability
DSP Assist continues to function when connectivity is limited or unavailable, allowing documentation to occur without interruption. Information syncs back to Enterprise once connectivity is restored, maintaining data integrity.
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New York State Office for People with Developmental Disabilities
Download this case study on the New York State Office for People with Developmental Disabilities (OPWDD) to learn how they served the unique needs of 130,000 individuals with developmental disabilities by working with Core Solutions and the Cx360 platform.
Cx360 for IDD
Learn how Cx360 for IDD solves specific IDD provider challenges and about its community-specific features and workflows.