Smarter Practice Management, Powered By AI
Designed for behavioral health practices that want power without complexity, Cx360 Essential is a standalone, AI-powered EHR that streamlines everything — from scheduling and care delivery to billing and compliance — through a simple, modern platform.

Seamless Workflows, Better Outcomes
One Solution Built for Efficiency
Handle scheduling, treatment planning, reporting, revenue cycle management, and much more — all from an AI-powered platform for today's behavioral health providers.
The Gold Standard for AI in Behavioral Health
Access industry-leading AI tools that simplify documentation and compliance while supporting better clinical decisions and outcomes.
Responsible Technology You Can Trust
Built with the highest standards of security, privacy, and ethical AI, so your data stays safe and your care stays uncompromised.
Feature Highlights
Summaries
Get a clear clinical picture in seconds with AI-generated summaries of client history, symptoms, risk factors, and treatment progress that evolves with each session.
- View a concise clinical formulation summary that surfaces key concerns, treatment approaches, and evolving risk factors
- Instantly scan summaries of the last three sessions to stay grounded in recent context without reading full, lengthy notes
- Track progress and setbacks over time with AI that adapts to every update in the client's chart

Ask Me
Submit any question and get instant answers from the chart. Essential surfaces key insights without the need to dig through notes.
- Search the entire chart like a conversation to find exactly what you need fast
- Receive quick answers about client progress, history, or risk without scrolling
- Make faster, more informed decisions with key insights surfaced automatically

Ambient Documentation/Note Auditing
Document client sessions with ease while AI handles automated note creation and review, saving time, boosting quality, and supporting better compliance.
- Capture sessions naturally with AI that turns conversations into structured, editable notes
- Stay focused on clients while improving accuracy, efficiency, and documentation quality
- AI reviews notes for clinical standards and billing readiness, flagging issues before they impact care or payment

Treatment Plans
Create data-driven treatment plans in one click. Easily track progress, update goals, and stay aligned with care standards.
- Auto-generate treatment plans based on real session data and client needs
- Monitor progress toward goals over time with clear, trackable updates
- Stay consistent with documentation and clinical care standards with minimal effort

Revenue Cycle Management
Strengthen revenue performance with built-in tools that support clean claims, proper payments, and faster collections — all without extra administrative work.
- Ensure more accurate and complete documentation that aligns with payer requirements from the start
- Improve claim quality with automated checks that reduce denials, rejections, and rework

Privacy Prioritized, Security At Every Step
Strict Role-Based Access
Required for all access to sensitive clinical information, ensuring only authorized users see what they need.
Comprehensive Data Encryption
Protects all clinical data in transit and at rest to meet the highest healthcare-grade security standards.
Safe and Transparent AI Use
Clinical validation and AI guardrails reduce bias and hallucinations, while built-in human oversight ensures clinical judgment and accountability remain central.
Model Training That Respects Client Privacy
To safeguard client privacy, all models are trained using de-identified or synthetic data — not protected health information (PHI).
Learn, Explore, Achieve Better Practice Management

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