Cx360 Essential

Smarter Practice Management, Powered By AI 

Designed for behavioral health practices that want power without complexity, Cx360 Essential is a standalone, AI-powered EHR that streamlines everything — from scheduling and care delivery to billing and compliance — through a simple, modern platform. 

Smarter Practice Management, Powered By AI

Seamless Workflows, Better Outcomes

Efficiency

One Solution Built for Efficiency

Handle scheduling, treatment planning, reporting, revenue cycle management, and much more all from an AI-powered platform for today's behavioral health providers. 

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The Gold Standard for AI in Behavioral Health

Access industry-leading AI tools that simplify documentation and compliance while supporting better clinical decisions and outcomes. 

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Responsible Technology You Can Trust

Built with the highest standards of security, privacy, and ethical AI, so your data stays safe and your care stays uncompromised. 

Feature Highlights

Summaries

Get a clear clinical picture in seconds with AI-generated summaries of client history, symptoms, risk factors, and treatment progress that evolves with each session. 

  • View a concise clinical formulation summary that surfaces key concerns, treatment approaches, and evolving risk factors
  • Instantly scan summaries of the last three sessions to stay grounded in recent context without reading full, lengthy notes
  • Track progress and setbacks over time with AI that adapts to every update in the client's chart 
Summary

Ask Me

Submit any question and get instant answers from the chart. Essential surfaces key insights without the need to dig through notes. 

  • Search the entire chart like a conversation to find exactly what you need fast
  • Receive quick answers about client progress, history, or risk without scrolling
  • Make faster, more informed decisions with key insights surfaced automatically 
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Ambient Documentation/Note Auditing 

Document client sessions with ease while AI handles automated note creation and review, saving time, boosting quality, and supporting better compliance. 

  • Capture sessions naturally with AI that turns conversations into structured, editable notes
  • Stay focused on clients while improving accuracy, efficiency, and documentation quality
  • AI reviews notes for clinical standards and billing readiness, flagging issues before they impact care or payment 
Ambient doc

Treatment Plans 

Create data-driven treatment plans in one click. Easily track progress, update goals, and stay aligned with care standards. 

  • Auto-generate treatment plans based on real session data and client needs
  • Monitor progress toward goals over time with clear, trackable updates
  • Stay consistent with documentation and clinical care standards with minimal effort 
Treatment Plan

Revenue Cycle Management 

Strengthen revenue performance with built-in tools that support clean claims, proper payments, and faster collections — all without extra administrative work. 

  • Ensure more accurate and complete documentation that aligns with payer requirements from the start
  • Improve claim quality with automated checks that reduce denials, rejections, and rework 
Revenue Cycle Management

From intake to reimbursement, smarter care starts here.

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Privacy Prioritized, Security At Every Step

User Roles

Strict Role-Based Access

Required for all access to sensitive clinical information, ensuring only authorized users see what they need. 

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Comprehensive Data Encryption

Protects all clinical data in transit and at rest to meet the highest healthcare-grade security standards. 

AI Transparency

Safe and Transparent AI Use

Clinical validation and AI guardrails reduce bias and hallucinations, while built-in human oversight ensures clinical judgment and accountability remain central. 

Built for Trust and Privacy

Model Training That Respects Client Privacy

To safeguard client privacy, all models are trained using de-identified or synthetic data not protected health information (PHI). 

Learn, Explore, Achieve Better Practice Management

AI-Powered Support for Clinical Insight, Documentation, and Compliance

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See how Cx360 Essential streamlines care, enhances workflows, and strengthens financial performance across your practice.
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